Welcome to the Franchise Marketer Newsletter Edition 13!

⏳ Read time: ~ 3 minutes

Welcome back!

Most SEO reports are filled with charts, fluff, and words like "engagement" or "authority."

However, very few demonstrate precise results, such as increased traffic, more leads, and more customers.

If you're a franchise brand, service business, or local operator, you've probably been told to "trust the process" while rankings stagnate and costs accumulate.

The truth is, most agencies don’t explain what actually works or why you’re not seeing results.

Today, you're going to learn 5 honest SEO truths that most providers won’t tell you, based on a conversation with Dean Gravina, founder of Results Media, who’s helped dozens of franchisees and service businesses grow their rankings and revenue.

Dean was the head of SEO at King Kong and Megaphone marketing, and now runs a successful SEO agency!

Don’t forget to check out my Franchise Marketer Podcast for the audio interview.

Full Video Episode

Lesson #1: Google doesn't reward "good enough" content anymore

A 600-word blog post with a few keywords won't rank.

The content that works now answers a specific question, shows expertise, and includes:

  • Real quotes from the business owner or team

  • Embedded media like TikToks, YouTube clips, or screenshots

  • First-hand experience or industry-specific language

Dean's team starts with raw voice notes from clients.

They turn those into helpful, expert-level posts. No fluff, no filler.

If you're publishing templated blogs from your SEO agency, you're wasting money.

Lesson #2: Backlinks still matter more than your agency says.

Ask your agency what backlinks they earned this month. Most will dodge the question.

Why? Because genuine backlinks take work.

Dean shared a process that works:

  • Send emails as the business owner, not a marketer

  • Pitch helpful content or insight to a related brand

  • Get a link back to your site in return

No money. No link farms. Just relevance and trust.

You can also earn links through interviews, partnerships, and press mentions. If no one is linking to your site, Google has no reason to trust it.

Lesson #3: AI tools help, but they don’t replace real strategy.

AI can draft content. But without original input, it’s just noise.

Dean’s team uses AI like this:

  • Input: Real stories or advice from the franchisee

  • Draft: GPT writes a rough blog from the voice memo

  • Edit: A human editor polishes it and adds structure

That’s how AI helps content scale without becoming generic.

Most agencies skip the personal input. That’s why their content reads like a Wikipedia page and never ranks.

Lesson #4: Local SEO is a battleground now.

Your competition isn’t just the guy down the street.

You're now fighting:

  • Directory’s

  • Google’s own AI snapshots

  • Massive aggregator sites

  • Chains with big budgets

If you're not updating your Google Business Profile on a weekly basis, you'll be invisible.

Dean’s advice:

  • Post fresh photos

  • Answer FAQs

  • Get real reviews from real jobs

  • Use local ads to hold your position

You need to treat your Google Business Profile like your homepage.

Lesson #5: Great SEO agencies tell you when to stop.

Not every business should run SEO year-round.

If you're spending $1,500/month with no traffic or leads after 6 months, pause.

Here’s when Dean says to pull the plug:

  • No content is being published

  • No backlinks are being earned

  • No keyword improvements are shown

  • The agency can't explain the strategy in 2 sentences

Shift your budget to faster wins: Google Ads, lead-gen pages, or sales outreach.

Revisit SEO later when the business has momentum and content to build from.

My Take:

Whilst outbound clicks may be down for most sites from blog traffic, your brand's visibility is most likely up and showing in a whole bunch of new places like Chat GPT and other LLMs where you weren’t before.

People searching for LLMs is only going to increase; however, how do LLMs know who to trust?

It’s going to be the same SEO fundamentals that matter, links, good content and technical things like proper schema, fast load times, etc….

What I do see changing is the type of things that people are asking about our brands.

Here is a prime example of a searcher in Chat GPT who searches ‘Create me a comparison table of the pros and cons between Fox Mowing and Jim’s Mowing’

Jim’s Mowing Vs Fox Comparison

As you can see, very comprehensive and informative, this wasn’t with search enabled; if it was, it would have had a different result.

One great thing about this is the amount of new content and opportunities it opens up; this is the type of content you need to add to your website or discuss in some of your posts.

Heck, I am going to even use this in a Facebook recruitment ad.

The point is, SEO is still crucial for any website; however, it’s no longer just a Google or nothing game anymore.

Chat GPT will keep eating into those searches as Google dips below 90% of searches for the first time in a long time.

Try Chat GPT or Perplexity and tell me which is a better search experience?

I hope you enjoyed this week's edition, and check out the podcast with Dean, which goes for 60 minutes.

60 Page Growth Playbook

Check out the Franchise Marketer Podcast

Created by Sectalabs

I hope you found something valuable; if you did, forward it to someone in franchising who would find it helpful.

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